FIDUCIA: Our Year in Review

We are continuously working to become a better service provider, organisation, and corporate citizen.
Here are some facts and figures showing what we achieved in 2019:

1. As a Service Provider

>> Download full publication: ‘2019 in Facts and Figures’



We are rolling out new software, including leading OCR system ABBYY, to streamline the way we input entries for our accounting clients.


Contract Management

With features such as digital signatures and centralised access management, Laserfiche helps us handle processes faster and with failsafe security.



Strategic Consulting


The China Consulting team grew impressively from last year thanks to a record number of strategic advisory projects.



For one of our largest projects, we implemented an organisational transformation programme across our client’s 26 China units.



A record number of clients approached us for sales and distribution support in exciting categories including baby care, cosmetics, and chocolate.



2. As an Organisation


Our teams in Shanghai and Shenzhen moved into larger office spaces to accommodate our growth.



Qualtrics’ employee engagement platform helped us give team members a stronger voice – a crucial part in our journey to become more people-oriented.



We continued to improve workplace flexibility, e.g. by giving all managers the option of working from home once a week.

Team Facts

    • 70% of our employees are female (50% of managers)
  • We speak 14 languages and dialects
  • 1/4 of our mainland China team have overseas education


3. As a Corporate Citizen


We continued to support our communities and the environment through our award-winning Fidu-Share programme.
  • Committed 700+ hours of volunteering in support of less privileged groups and environmental causes
  • Collected 2,500 items (40kg) of rubbish during our yearly beach cleanup in Hong Kong
  • Ran/Walked 500+ km to support various fund and awareness-raising campaigns across Greater China.
  • Engaged 18 ambassadors to drive CSR awareness, involvement and enthusiasm across our four offices.


HONG KONG | Beach Clean-up

Continuing our mission to promote a clean, safe, and healthy Hong Kong, our team collected more than 40 kg of trash on Stanley Beach – from takeaway containers and plastic bottle caps to fragments of construction and industrial materials.






SHENZHEN | 3 km Charity Run

Our competitive Shenzhen team headed out for a “Run-to-Give” to support a charity campaign by the Yao Foundation. The funds raised went towards buying basketball gear and clothing for primary school students in rural areas in China.




SHANGHAI | Tree Planting

Our Shanghai team revisited Changxing Island Country Park for the second consecutive year to support the construction of 30 km2 of country park by planting trees. Like tree-planting itself, the park will be a reminder of the beauty in nature and the need to conserve it.








BEIJING | Christmas Charity Sale

Our Beijing team gave back in time and kindness by helping out at a fundraising Christmas Bazaar organised by Roundabout 众爱, a social enterprise that connects individuals and corporations with families in need (e.g. low-income homes with children in need of medical care).